Speak to us
Paws on Plates
Need a helping paw? We’re always happy to chat about your dog’s needs.
Frequently asked questions
Frequently asked questions ordered by popularity.
What day will my food be delivered?
Paws deliveries are on Tuesdays & Fridays. Our cutoffs are 12pm lunchtime on Sundays and Wednesdays respectively. You can find your delivery date under ‘upcoming deliveries’ in your account.
Is your packaging recyclable?
Yes — our packaging is 100% plastic-free and fully recyclable.
How much should I feed my dog?
Every plan is tailored to your dog's breed, age and weight, so there's no scoops or guesswork — just follow the portions on your pack.
Why can't I get into my account?
Try resetting your password from the login page. If you're still stuck, drop us a line and we'll get you back in.
